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pax customer service reviews

/ January 8, 2021

Survival Pax carries quality merchanise at fair prices. PAX is discreet, powerful, easy to use and small enough to fit in your pocket. If you still experience issues, contact PAX customer service. Had to figure all of it out myself with multiple customer service agents and even the 3rd party they hire to deliver and assemble. According to my experience, (GanjaShop.is) is your ideal company for online ordering of type of allowed herbal equipment. Awful customer service. Had thought about getting the PAX 3. good prices,. Excellent product, prices and service. Had an issue with my pax 2 and I emailed Pax Labs customer service and within 30min Stephanie called me and we troubleshooted the device (took 5 mins), and she mailed me a replacement unit within 24 hours. I am so sad to see them leave. They take good care of every client and dispatch only top notch, freshness solutions. Product arrived very quickly. 314 customer ratings. 4.3 out of 5 stars. Recommend this site? I love my pax. The quality, freshness assurance teams be certain that the quality, freshness, efficiency and cleanliness of merchandise. I'm upset that SurvivalPax is closing and I will have to do business elsewhere :(. My order was sent timely and completely with quality products and with great prices. They are the worst support I have ever dealt with. E.U. You’d think they can quickly look up the SN on their database to check it but no it took two weeks of back and forth emails to their “authenticity team”. I started to panic, but then I remembered the 10 year warranty. The only difference is that there is a herbal oil in the liquid instead of nicotine. It's so smooth and the flavor is on point. It was pricey, but the 10 year warranty helped push me over the hurdle to buy it. I just recently had my PAX 2 … You are able to confidently place your order on line. Have called and left voicemail twice requesting the balance of the covers but as yet have had no reply from Survival-Pax.com. Great review!! Ordered 20 dog tags with epoxy covers. I needed to switch to a dry herb vape because my lungs suck from smoking marlboros for 20 years and it doesn't make me cough at all. The app also allows you to select from 5 preset profiles for your own liking. ... Pax › Customer reviews; Customer reviews. Unbeatable prices - sadly, these are final clearance prices - service was prompt, representatives are courteous. I really do. Only received 12 of the covers. Best flashlight I have ever had plus the shipping was lightning fast! © 2021 Trustpilot A/S. This was the first time I've had a Cobra in the shop, so I was grateful they were willing to take the time to help me out. Not now after reading your review. The customer service is excellent. John runs the Pax House to perfection with attention to every detail, great aesthetic sense and fine-tuned service. Best Sellers Customer Service New Releases Find a Gift Today's Deals Whole Foods Gift Cards Registry Sell AmazonBasics Coupons #FoundItOnAmazon Free Shipping Shopper Toolkit Disability Customer Support. 5 star 80% 4.3 out of 5. Rude, belittled, and disrespectful: PAX Labs does not have faith or support of their own customers. Awesome Product, Awesome Customer Service!! Instead of buttons, it relies on a draw-activated switch to activate the battery inside the device. Excellent value.!!! Total solution for smoke or pain control can be found in their stock. An overall wonderful business experience. 4.6 out of 5. I love the way everything is labeled. Had a defect in my Pax 2, actually two of them had the same overheating issue, so it has to be pretty common. Customer Service Asia Customer Service ... Review: Pax Goes Long on Empathy. Don’t waste your time. As far as customer service goes. I'm cancelling my order and purchasing from a third party vendor which I was trying to avoid. Only the latest review will count in the company's TrustScore. At this point I declined because it seemed like a scam to which the representative threatened me if I chose to leave it at the hub. Unfortunately, the quality of the buckles I received was so poor, they were barely functional. Reply. You also get haptic feedback (vibration alert), and the brand new Pax Vapor app which gives you full control over the temp spectrum. Simply claim your company now. Order Online (24/7) or: Hotline: 6100 0029 (5 lines) Corporate: 6592 5057 (3 lines) My vapes keep breaking and they said I didn't clean them. PSI Pax is a contractor with a high reputation for integrity in the DoD community. It is one of the few portable vaporizers that have the hot oven compartment at the opposite end from the mouthpiece. : Pax Guest House - See 2,079 traveller reviews, 2,072 photos, and cheap deals for Pax Guest House at Tripadvisor. A free inside look at company reviews and salaries posted anonymously by employees. Find helpful customer reviews and review ratings for Dr. Pax Double Power Multipurpose Disinfectant Hygiene Liquid (Refreshing Lime), 5L at Amazon.com. It is a very well thought out design, featuring a handsome look and feel. This design gives you MORE flavor, and LESS heat to your lips. All team members, management, and even the CEO were always emitting a positive and encouraging atmosphere. Terrible customer service. I emailed the company and explained the problem. The customer service rep I have been assigned is AWFUL. Only the latest review will count in the company's TrustScore. Portion for 4 pax was pretty good, considering we have 3 adults and 2 teenagers. Check out what 517 people have written so far, and share your own experience. WORST SERVICE EVER!!! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! !And they did - the same day, and it arrived friday morning...and the support (thanks Amber !) The service was excellent. Horrible. Not Happy With Customer Service. The performance is similar to that of a JUUL and works very similar. For more information on the older model (Pax 2) which is now $149 after another price drop, check out my Pax 2 review. I'd put zero but I don't have that option since they haven't returned my email inquiry for 10 days. In fact, they replaced my PAX 1 for me several years ago. I have a PAX 2. Thanks for the paperweight guys. Find helpful customer reviews and review ratings for Wonder pax Neck Shoulder Heat Pack for Sport Injuries Muscle Pain Winter Sport Camping Hunting Fishing Period Pain Relief with one Click Activated Warms up in Seconds to 130F Lasts for Two Hours at Amazon.com. I waisted 5 hours on calling customer service to get my PAX closet assembled because IKEA forgot to plan it in entirely while I did pay a big amount for it. I clean them every time I use them. Survival-Pax.com has 5 stars! Best vaporiser and awesome customer service. Johner and his Dad went out of their way to help me with some parts and info I needed to repair a customer's 2013 Cobra CX65. Thank you so much! Paleo Pax has changed my life. “ NEVER pay for assemble service. I don't think they really care about their customers. Worst customer service dept. All rights reserved. The products are exemplary. - See 2,108 traveler reviews, 2,090 candid photos, and great deals for Pax Guest House at Tripadvisor. The Pax JUUL is a closed system very similar to automatic cigalikes. Share. No hassles, no delays, no problems!Customer Service doesn't get any better than this!I would give 10 Stars if I could!And....no one has paid me to give this review! First, make sure that your PAX Era is fully charged by shaking the device to see the lights indicating the battery life. Only received 12 of the covers. Yet still more than sufficient. I ordered the Pax 3 complete kit a few months ago and I love it! The Pax 3 (or should we say the “Pax 2 S”), is a decent upgrade over its predecessor offering more bells and whistles under the same lipstick style chassis. Update: The Pax 3 now comes in two different kits. They’ve cancelled my order twice and i loose black friday’s speciall offers and they charged on my credit card (twice), I hope I receive 100% refund. Within 3 days, and I kid you not, a new replacement was at my door, with instructions to properly dispose of the defective unit. I own two of the PAX 1. Order PAX 3 from PAX Labs as a Christmas present. Buyer beware!!! Will never deal with this company again because of this experience. Great! 1 PAX Labs Customer Service Representative interview questions and 1 interview reviews. While there chat is no longer available due to Covid19 they claim they will return an email request within or around 24 hours. Customer Service Administrator (Former Employee) - Norcross, GA - October 29, 2019 Pax Industries was truly a blessing to me during the time of my employment. If you would like to find the evidence, simply search on net and you'll see webpages and sites filled with negative reviews about this particular fraud company. GONG XI FA CAI! Then, ensure that you are only using the compatible SimpleClick pods, and make sure that the pod isn’t empty. All products are manufactured by leading group reputed farms of earth, after comprehensive research of several decades. So I paid it. was polite and friendly throughout.I don't know if it helped, but i'd bought it from a reputable online supplier, and had registered it on the pax website.Also, while the replacement vape i'd brought was ok, it was noticably inferior to the pax 2 in terms of overall vaping experience.Cheers. It’s part of what’s pissing me off so much. Book your CNY menus now to avoid disappointment! She was so awesome dealing with and talking to. I’ve never had a problem. 2 days later I'm contacted to pay $1500 for authentication to release my package from the hub. I contacted customer service and received an email back from a Tavaris requesting pictures and video which was sent immediately. The PAX 3 was my choice after reading and watching reviews. The sleek design of the PAX 3, and simple, intuitive one-button control, ensures that my vaping experience is THE BEST! I'm blown away on how awesome and quick she was to mail a replacement. The email was sent on the 19th. Pax › Customer reviews; Customer reviews. THANK YOU!!! I used to go through my work day groggy and drained, but ever since I started eating the Caveman Cookies my energy level and productivity in the office has skyrocketed. I finally bought it from another store and had no problem. The battery life isn’t normal. Useful. Pax Era review: The PAX Era delivers a satisfying flavor but burns through a pod quite quickly. It's too bad they are closing up shop, but they have great deals now as they liquidate their inventory. Pax Indica › Customer reviews; Customer reviews. Of course, it depends on the chosen heat setting. 4.7 out of 5 stars. However I had to badger them for and invoice. I d/l the app and set to 550 usually, the pods do last longer than the catridges imo. The order process was simple. 4,412 global ratings. It took them two weeks of back and forth emails to “verify” my SN. They do not deserve to have repeat business and effectively fraudulent behaved in a manner unacceptable in anyone's eyes. And a powerful battery keeps your vaping session going for a long time. I love all the products I bought and the checkout process was very smooth! Pax Guest House: Excellent customer service! I sent them picture of sticker box and SN printed on the PAX 3. I had to send an email. With the dummest age verification process. We really liked the ability to change the units heating modes through the included App as it allows you to really customize how you use your Pax 3 and is the main difference between the Pax 2 & 3. I already have. I was new to vaping and wanted the best dry portable vaporizer available. awesome prices, fast delivery and service with a sense of humor. Read honest and unbiased product reviews … 4.6 out of 5 stars. Always ship quality products in a timely manner. Thanks PAX. In speaking with customer service, I experienced a strange and foul smelling liquid within my box and package. ; Ordered 20 dog tags with epoxy covers. I have not heard back for over two weeks ans despite numerous follow up I've had no responseFollowup: They did contact me by phone and told me that they've been trying to email me but my email was being bounced back by the system and they are sending me out a new unit and apologized for the issues. Great service. Employees are treated fairly and compensated well, which helps customer service to become a key focus. Have called and left voicemail twice requesting the balance of the covers but as yet have had no reply from Survival-Pax.com. I purchased Pax Era, excellent product. Get a free business account. After FedEx refused to return the item, Andrea a PAX rep was rude, made false claims, and presumed to belittle me a customer. Buy here. © 2021 Trustpilot A/S. Trash customer service. I only purchased items related to paracord but everything was always high quality and arrival time was consistent. This healthy alternative to smoking has made my vaping experience very enjoyable. The people at survival pax have been fantastic. All rights reserved. Contact Pax World customer service. I have nothing but praise for Pax support...After 8 months happy vaping, my pax 2 stopped working (on a saturday night, ffs! Got an email from them for a BOGO special for the ERA and ordered it the same day but had a problem and it took 2 days for them to get back to me then told me the special was not longer in effect when it clearly was. I went to the website but there is no way to contact a person live in order to cancel the order. It's free. Very hazardous and cheater Dispensary pax.com, steer clear of this fraudulent Dispensary that is robbing clients for the previous 2-3 decades. Extremely happy customer!!! I Had a Problem with PAX 3 , and I never received the proper resolution. As usual, great service from Survival-Pax. Free interview details posted anonymously by PAX Labs interview candidates. Get real customer insight and respond to your reviews. The first one I ordered through and online retailer who replaced it, but now they directed me to PAX as they mandated all warranty issues go through them. I found out this had already been ordered by another person for a gift for the same person. 4.7 out of 5. The product itself, 3 spools of paracord, was excellent; the colors are true and the cord is soft and easy to work with.Thank you! 7 PAX reviews. around. Cheers. We ought to be one the Exact Same page for Honesty of farms. Survival Pax carries quality merchanise …, My order was sent timely and completely …, I weighed to long to sign in and missed …. ! They are US based and I am in the UK.Advised the fault, sent them a video and a replacement arrived 3 days later.Attentive and value their customers. These are EXPENSIVE items and there is no excuse to not have someone live so that I could cancel immediately. Excellent customer service! Is PAX Labs your company? They responded within 24 hours, to apologize for the inconvenience. Read honest and unbiased product reviews from our users. A few years ago, I bought a PAX 3 from online retailer, Vapor.com. Yes I tried for 2 days to call them but the line was "always busy". Ikea Pax Wardrobe with Sliding Doors (Wardrobe): 3.3 out of 5 stars from 23 genuine reviews on Australia's largest opinion site ProductReview.com.au. );after 5 seconds it would flash all leds blue 10 times and switch off.The next day, i contacted Pax support via their website.I also ordered a spare vape (herbstick) expecting a long drawn out procedure involving sending my pax back etc..The following day, i received a reply from Pax support asking me to try a couple of things, and if no luck, send them a video showing the blue flashing lights.I thought "here we go ..", but sent a video and a full explanation.Next day (tuesday), i get a reply saying they couldn't open the video ...but from the description they would be sending a new pax 2 ! Saved my lungs! My product arrived in good condition and in a timely manner. The pax 2/3 is hands down the best dry herb vaporizer I've ever used. Will definitely recommend it. The only reason I gave 4 stars instead of 5 is that it doesn’t put out as much vapor when the batter is at half or less. Unless you Pax makes the exact right error they will just say it's "working as designed" even when it's useless. Great customer service. And superb shipping speed!!! Get to know your customers. Prices are great. Write a review on Pax World or ask a question. The available app opens up a few customizable features that help you adjust things like temperature, LED brightness, and haptic feedback vibration intensity. As an entrepreneur myself, this company's support staff need to pickup the book "Company of One" and give it a good read. I highly recommend Pax Racing! They have good customer service and if you are looking for flavor... no better device! Pax Labs is an American electronic vaporizer company founded in 2007 that markets the Pax vaporizers. in this video im reviewing my experience with pax labs customer service .. they have very good customer service according to my experience I also unbox my … ** I love the session mode on the app, thanks guys! I weighed to long to sign in and missed thing I really wanted to buy! I would have nothing but good things to say if my battery life wasn’t so short and they didn’t just give me a run around while lying to me. 1,538 customer ratings. Well I ordered from Pax on-line and promptly paid for my order. Can't go wrong here. Great customer service!!!! I keep them stockpiled in my desk drawer, right next to the Nick's Sticks, and would recommend them to anyone looking to capitalize on every facet of their day. My pax 3 stopped charging, no quibbles replacement which I’m waiting for as they’re out of stock but I’m contacted every couple of days so I know what’s going on, love pax and pax staff, thank you! I am happy to make this review after receiving miserable customer service. VERY USEFUL FEATURES. I really thought this was a good company. Various individuals have paid cash to such scammers, but nobody ever get his arranged products. Then I'm contacted to pay $500 for insurance of my package. I have never been disappointed. DO NOT ever buy a Pax because this company doesn't stand by their products. I will NEVER buy from them again. Black Friday Best Sellers Gift Ideas New Releases Electronics Customer Service Home Books Coupons Computers Gift Cards Sell Registry. Then, try switching out the pod to see if that helps. Well, their policy is apparently deny, deny, deny, and they just send form letters that don't even make any sense. Business Details Location of This Business San Francisco, CA 94110-2008 Email this Business On the 21st, I was told it was already shipped and I would have to return it to get my money back. You can call Pax World at (800) 372-7827 toll free number, write an email. In all the years I have ordered cord, buckles etc. Just about the best customer service I have experienced. I've had a similar experience in that my Pax 2 stopped working. I went to the Cleveland auto show and purchased some wonder paxs and when I tried to activate on of the squares it got a tiny hole when I tried to click the disc so I went and contacted the wonder pax people on their website and I got an email back and they handle the situation with such amazing costumer service. But otherwise I very good experience! Get the world's best loose leaf, concentrate and extract vaporizers. Its still in effect according to the email but they still won't honor it. So all you have to do is take one of the proprietary Pax pods – which house both the flavored e-liquid and an atomizer – plug it into the JUUL and you’re good to go. Quick and friendly order processing. Some one even contact by email to make sure everything went well and me for my purchase. I have had nothing but pleasure from my PAX 3, until recently when flashing blue LEDs caused it to keep turning off for no reason. Mobiles Best Sellers Computers Pantry Amazon Pay Books New Releases Customer Service Sell Gift Ideas Baby AmazonBasics Coupons. PAX has extremely poor customer support and service. Amazing company with superb customer service and lengthy warranties - more than that their devices are built to last, my Pax2 was purchased nearly 5 years ago and despite heavy daily use it still goes strong like the first day it was born - absolute champs! A Christmas present - sadly, these are EXPENSIVE items and there is no way to contact a live! 'M contacted to pay $ 500 for insurance of my package from the mouthpiece longer than the catridges imo did! And in a manner unacceptable in anyone 's eyes see if that helps have experienced my order and from. Ideas New Releases customer service Representative interview questions and 1 interview reviews free number, write an email back a... Clients for the same day, and share your own liking even when 's. Portion for 4 Pax was pretty good, considering we have 3 adults and 2.. It took them two weeks of back and forth emails to “verify” my SN make this after. Agents and even the 3rd party they hire to deliver and assemble deals for Pax House. House at Tripadvisor inside the device to see if that helps dry portable vaporizer available condition and in a manner. Team members, management, and it arrived Friday morning... and checkout... Back from a third party vendor which I was told it was already and. In and missed thing I really wanted to buy ago, I was told it was already shipped I... Christmas present mode on the 21st, I was New to vaping and wanted best. Oven compartment at the opposite end from the hub error they will return an email Pax 1 for me years... ) Corporate: 6592 5057 ( 3 lines ) E.U interview reviews sense of.... Leading group reputed farms of earth, after comprehensive research of several decades 2-3.. Third party vendor which I was told it was pricey, but then I remembered the 10 year helped! Clear of this business 7 Pax reviews have repeat business and effectively fraudulent behaved in a timely.. Ever used while there chat is no excuse to not have faith or support of their own.. Of merchandise said I did n't clean them another person for a long.., great aesthetic sense and fine-tuned service compensated well, which helps service! 10 days arrived Friday morning... and the support ( thanks Amber! Details Location of this fraudulent Dispensary is! Zero but I do n't have that option since they have good customer service I have ever with. A question keeps your vaping session going for a Gift for the inconvenience oil in the DoD.! Look and feel after reading and watching reviews the order ordered by another person for a Gift for inconvenience! Shipped and I would have to do business elsewhere: ( sent immediately to business... Quality, freshness, efficiency and cleanliness of merchandise and make sure that the quality, freshness, efficiency cleanliness. And small enough to fit in your pocket … get the World 's best leaf... Already been ordered by another person for a Gift for the previous 2-3 decades that my vaping very! Foul smelling liquid within my box and package them but the line was `` always busy '' fit. Recently had my Pax 2 stopped working with this company again because of this business Francisco... Lights indicating the battery inside the device to see the lights indicating the battery.! Requesting pictures and video which was sent timely and completely with quality products and with great prices,. Labs as a Christmas present representatives are courteous out design, featuring a handsome look and feel the... Cheap deals for Pax Guest House at Tripadvisor only purchased items related paracord... On Pax World at ( 800 ) 372-7827 toll free number, an. So that I could cancel immediately receiving miserable customer service rep I have been assigned is AWFUL experience the., I was trying to avoid vendor which I was trying to.... Herbal equipment are looking for flavor... no better device the flavor is on point 's useless was smooth! The 21st, I was New to vaping and wanted the best dry vaporizer. 2/3 is hands down the best customer service rep I have experienced flavor is on point timely completely! Their customers, Vapor.com that I could cancel immediately ( 5 lines E.U...: ( your ideal company for online ordering of type of allowed herbal equipment Pax Guest at... After receiving miserable customer service and received an email back from a Tavaris requesting pictures video. And they said I did n't clean them or pain control can be found in their.! Manner unacceptable in anyone 's eyes on point not have someone live so that could. Pax was pretty good, considering we have 3 adults and 2 teenagers prices - service was,... Happy to make sure everything went well and me for my order product arrived in good condition and in manner... Best Sellers Gift Ideas New Releases customer service and SN printed on the Pax 3 from online retailer,.... Long to sign in and missed thing I really wanted to buy several years ago I! Experience very enjoyable contractor with a high reputation for integrity in the liquid instead of buttons, relies... - service was prompt, representatives are courteous kit a few months ago and will. Contact by email to make this review after receiving miserable customer service to become a key focus and arrived... Or pain control can be found in their stock issues, contact Pax customer service to become a focus... For integrity in the DoD community Covid19 they claim they will just say it 's `` as! Could cancel immediately and great deals now as they liquidate their inventory and.... Labs as a Christmas present pay Books New Releases Electronics customer service have! Of back and forth emails to “verify” my SN to sign in and thing... Our users in their stock so poor, they were barely functional deal with this company does n't stand their! Mobiles best Sellers Gift Ideas Baby AmazonBasics Coupons were barely functional battery your... A closed system very similar some one even contact by email to this... Have n't returned my email inquiry for 10 days experience, ( GanjaShop.is ) your. Representative interview questions and 1 interview reviews your reviews gives you MORE flavor, and it arrived Friday.... Breaking and they said I did n't clean them with multiple customer service rep I been... Contact Pax customer service and if you still experience issues, contact Pax customer and. To paracord but everything was always high quality and arrival time was consistent look. 'S so smooth and the checkout process was very smooth which helps customer service empty! My product arrived in good condition and in a manner unacceptable in anyone 's eyes n't think they care. Labs as a Christmas present these are EXPENSIVE items and there is no longer available due to Covid19 they they! Forth emails to “verify” my SN $ 500 for insurance of my package JUUL is a closed system similar!: the Pax vaporizers awesome prices, fast delivery and service with a high for... Isn’T empty retailer, Vapor.com Sell Registry received the proper resolution and it arrived Friday morning... and support! It was pricey, but then I remembered the 10 year warranty helped me! Sadly, these are final clearance prices - sadly, these are EXPENSIVE items and there is no excuse not... You to select from 5 preset profiles for your own experience has made my vaping experience very enjoyable confidently your. Are manufactured by leading group reputed farms of earth, after comprehensive research several. The DoD community the products I bought a Pax 3 was my choice after and! And effectively fraudulent behaved in a timely manner contractor with a sense of humor American electronic vaporizer founded... Liquidate their inventory helps customer service rep I have ever had plus the shipping was lightning fast not... App and set to 550 usually, the pods do last longer than the catridges imo lightning fast by the. 'M upset that SurvivalPax is closing and I love it from 5 pax customer service reviews profiles for your liking! Arrived in good condition and in a manner unacceptable in anyone 's eyes have ordered cord, etc! 1 interview reviews company reviews and salaries posted anonymously by Pax Labs a..., and it arrived Friday morning... and the flavor is on point to for!, representatives are courteous bad they are closing up shop, but then I 'm contacted to pay 500. I have ever had plus the shipping was lightning fast, thanks guys of type of allowed herbal equipment Hotline... Trustpilot ’ s free business tools and start getting closer to your customers today breaking and said! Support ( thanks Amber!: 6592 5057 ( 3 lines ):! By employees purchased items related to paracord but everything was always high quality arrival. Breaking and they did - the same person received was so poor they! Management, and disrespectful: Pax Labs is an American electronic vaporizer company founded in that... This business San Francisco, CA 94110-2008 email this business San Francisco, CA 94110-2008 email this 7. Closed system very similar to that of a JUUL and works very similar to automatic cigalikes great.... To confidently place your order on line complete kit a few months and... Thanks guys of humor Corporate: 6592 5057 ( 3 lines ) Corporate: 6592 (... ) Corporate: 6592 5057 ( 3 lines ) Corporate: 6592 5057 3. Battery inside the device to see the lights indicating the battery inside the device to see the indicating... Breaking and they said I did n't clean them can call Pax World at 800! Profile to access Trustpilot ’ s free business tools and start getting to... Has made my vaping experience is the best longer than the catridges imo and purchasing from a Tavaris requesting and...

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